Health Guarantee

Purchase Agreement/Health Guarantee

Koedam Kennels guarantees our puppies to be in the best health according to our knowledge at the time of sale.  All shots and wormers will be up to date and the puppies will be free from obvious defects at the time of delivery or pick up.  All puppies being shipped will have had a health check by a licensed veterinarian within 10 days of the flight.

A deposit of $200.00 will hold the puppy of your choice until your puppy is ready. Deposits are non-refundable but are applied to the purchase price.

Puppies can be stressed by the change in environment.  Problems can occur such as diarrhea, coccidiosis (bloody stools) etc. can occur and must be treated.  These conditions are the responsibility of the purchaser and should be checked by a veterinarian.

Minor health problems that can be taken care of by medication or surgery are not covered by our guarantee.

Deposits are not refunded unless illness or death of your puppy occurs before pickup.

Buyer’s responsibilities:

Have your puppy examined by a licensed veterinarian within one week of delivery/pick-up. 

We must be informed immediately of the result of the examination via e-mail or telephone.  Failure to complete this step will terminate the health guarantee on your puppy. 

Be sure you provide your puppy with routine preventive care, such as, but not limited to:

  • Annual physical examinations by a licensed veterinarian
  • Follow veterinarian guidelines for vaccinations and deworming.

Sellers Responsibility/Health Guarantee:

Your puppy is guaranteed for one year against fatal and life altering congenital diseases which will adversely affect the health of the puppy.  This includes hip dysplasia, kidney, heart, pancreas, spine and liver problems of a severe life threatening or altering nature.  If the dog dies within one year time frame, you must pay to have it autopsied to ascertain the reason of death.  If reason is congenital, we will replace the puppy.

All items are covered under this guarantee are by replacement only.  We do not give refunds or cover shipping or travel expenses.

A puppy showing any serious genetic or congenital defect will be replaced as follows:

  • Puppy must show the defect by one year of age.  Seller must be notified within one week of the licensed veterinarian’s determination and have a report from another unassociated veterinarian stating the same problem.  We will then provide a replacement puppy of equivalent value.  We must have their determination in writing on their letterhead.
  • A puppy with a defect must be returned to us in good condition, other than the specified problem, or euthanized at your expense to qualify for a replacement puppy. Any other options should be discussed with the breeder.

The replacement puppy will be mutually agreed on by both parties and will be of comparable value.  It is understood the replacement puppy may not be from the same litter.

Buyer is responsible for the transportation costs to and from us on a replacement puppy.

Guarantee is not transferable to a second party.

Seller is not responsible for medical expenses incurred.

Guarantee does not cover Coccidia and Kennel Cough which are common in puppies that are shipped and is usually caused by bacteria.  Kennel Cough is a self-limiting and, like the common cold, must run its course. (Your puppy will have been immunized for Kennel Cough so that will reduce its likelihood). Should your puppy acquire Kennel Cough, on its own, it is not life threatening.

There are certain disorders that may be caused by environmental factors such as, but not limited to: allergies, thyroid dysfunction, demodectic mange, cancer, tumors, growths scabies, mites related illness and other autoimmune disorders which are not covered by this guarantee.

SHIPPING/DELIVERY

Should you choose to have your puppy, shipping costs are non-refundable.  Shipping includes reusable pet taxi, health certificate, airline ticket, and delivery to the airport.  The cost for shipping with all the above mentioned services is $350.00. You must be able to pick the puppy up immediately upon arrival or the health guarantee is null and void.

Your puppy will be transported as soon as possible after you complete the purchase.  Puppies that are sold before 8 weeks of age will not be transported until they are 8 weeks old or older.

If airline will not allow shipping due to weather, a new date will be made.  Reimbursements will not be made for cancellations due to weather.